Quality & service
ZenTech provides a professional support system by collaborating with worldwide customers and institutions. ZenTech’s customers can expect the highest standards of customer care with an experienced team of scientists and technicians dedicated to first-class technical support to ZenTech’s diagnostics products. For many years, we have dedicated ourselves not only to supply quality diagnostic products, but also to help our clients strengthen their competitiveness by offering quality technical services (production, new product applications…).
In all its activities, ZenTech’s quality policy fulfils the requirements of NBN EN ISO 9001:2008 and NBN EN ISO 13485:2003 quality management standards, and ensures compliance with the 98/79/EC European Directive on in vitro diagnostic medical devices.
ZenTech takes pride in its ISO 9001 / ISO 13485 Lloyd’s Register Quality Assurance double certification. We are dedicated in improving and self-questioning our processes, in all activities and at every level of our organization.