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Job offer: Service Engineer

Located in Liège, ZenTech is a Belgian biotechnology company specialized in the development, production and marketing of IVD solutions highly specialised in the diagnostic of pathologies occurring in the early life stages. It’s solutions - instruments and reagents - are marketed either directly to laboratories or through distributors worldwide.

In order to answer to the increasing demand of service, ZenTech is seeking one  (m/f)


Service Engineer

with an international scope

Your function

 You will be based in Liège, Belgium, but willing to travel throughout Europe and sometimes overseas internationally,

  •  You will be accountable for the installation, maintenance and repair of the ZenTech automated solutions,
  • You respond to customer complaints; evaluate and resolve the customer technical issues,
  • You will be actively involved in the training programmes given to the distributor’s technical staff,
  • You are involved in demonstrations and installations during the pre-sales process,
  • You work alongside with Product Managers and the Pre-After Sales Manager Team,
  • You provide high level mechanical, electrical and IT service,
  • You manage the spare parts stock and maintain the information provided by manufacturers up to date,
  • You complete and document your actions using the guidelines of the department,
  • You build up fruitful relationships with end-users and distributors,
  • You will continuously improve your expertise and participate to various training and webinars.


Your profile

 You have an automation technology degree with medical electronic focus

  • A first relevant experience in medical device and laboratory maintenance equipment is a plus,
  • Ability to prioritize, plan & evaluate deliverables according a planned schedule.
  • Fluent in verbal and written form in French and technical English,
  • Technical excellence in computer knowledge: hardware, operating systems and laboratory networks,
  • You have the communication skills to maintain excellent customer relations,
  • You can work independently, you are also a team player,
  • You have of a B driving licence,
  • You have a flexible attitude and are stress resistant,
  • You are ready to work outside of the normal 8-17 hours, 5 days a week,

ZenTech’s offers

 A full-time contract,

  • To work for a company targeting international markets while operating from your region
  • The opportunity to participate in exciting new company projects,
  • A compensation package according the function level and your expertise.

If you are interested in this job opportunity,  send us a letter of motivation and your CV to job@zentech.be with the reference: Service Engineer

More information about Zentech: www.zentech.be

Contact person: Luc VOORN, Pre & Post Sales Manager: l.voorn@zentech.be